If for any reason you are not completely delighted with your purchase, we will happily accept a return for an exchange or full item refund. Returned items must be received within 14-days of receipt for UK orders
How to make a return:
- Please email us to let us know that you wish to return the item. We will give you the return address within our response email.
- Please do your best to try on, handle and repackage the items with care. Any merchandise returned must be received back in its original condition - this means it must be unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags attached.
- Please include a written note with all your details on along with your returned item to enable us to identify you and process your return as quickly as possible. If this is not present we will not be able to issue a refund.
- We always recommend returning your items via a recorded service as we unfortunately can't be held responsible for any items that do not reach us.
Unfortunately we're unable to cover return postage costs unless your item is faulty. Customers are urged to hold onto proof of postage as we're also not responsible for returns lost in the post. If you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return.